FAQ | Help
FAQ: Questions? We Got You Covered 👇Everything you need to know about our soaps, shipping, scents, and more — all in one place. You can also check out the about us page in the menu at the top.
Single Bars + Packs FAQ
Are your soaps handmade?
Yes. Every W.Y.A soap bar is handcrafted and made fresh.
Are these good for sensitive skin?
Many customers with sensitive skin enjoy our soaps. Check ingredients if you have specific sensitivities.
What’s the difference between single bars and packs?
Single bars let you try individual scents. Packs are bundled options that give you multiple soaps and better value.
How long does one soap bar last?
This depends on use, but most bars typically last several weeks with daily use.
Which scent should I choose?
Every scent is different. Pick based on what you like — fresh, clean, sweet, bold, or earthy. Try a single first if you’re unsure.
Can I order more than one scent?
Yes. Mix and match however you want.
Do the soaps smell strong?
You’ll definitely smell clean and fresh, but the scent strength varies by bar.
Are packs cheaper than buying singles?
Yes. Packs are designed to give you better value than buying individual bars separately.
How fast is shipping?
Shipping times and costs are shown at checkout.
What if I don’t like a scent?
Reach out through our contact page and we’ll work with you.
FAQ: subscriptions
Subscription Questions? Read HERE👇
How does the Soap Club work?
Pick your subscription plan, choose your scents, and receive fresh soap delivered monthly automatically.
How do I get my FREE soap bar?
Add 1 single soap bar to your cart with your Soap Club membership to receive it FREE on your first order.
Can I cancel anytime?
Yes. Skip, pause, or cancel anytime.
Can I pick my scents?
Yes. Choose the scents you actually want. Contact us via Email to Change a scent or if you would like to replace/exchange all bars. This goes for Switching Plans as well.
How many bars do I get?
Solo: 3 bars • Household: 6 bars • Big Family: 10 bars